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Cancel or uninstall

To cancel Pro, go to the app's Plans page and downgrade to Free. Your questions are kept.

If you uninstall the app, your data is kept for a short time, so nothing is lost if you reinstall. After that, all of your store's data (questions, answers, FAQs and settings) is permanently deleted, as required by Shoplazza. See our privacy policy.

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If not, email info@ryviu.com with your store URL and a short description of the issue.